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PECS Testimonials:

"Phenomenal!!! Anne (Hoffman) was so engaging & nice knowledgeable and approachable. Gave info in such an organized manner. I would recommend this training to anyone interested in learning."

-Anonymous participant from a Pyramid Approach Training

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Click here to submit your own.

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Pyramid App Support

In order to download Pyramid Apps your device must be:

• An iPhone®, iPad®, iPod Touch®, or Android Device
• Configured for use with iOS 3.2.2+ or Android running 2.2 or later (Froyo)

All of our apps have been thoroughly tested for the devices they were designed for. Prior to the release of each app, a very thorough testing phase is conducted. An app is only released if it passes this testing phase which utilizes industry standard testing techniques. However, if you are experiencing a problem with one of our apps, we recommend the following:

1. Upgrade your device to the latest operating system version (Apple: http://www.apple.com/ios/ Android: Please consult your device manufacturer).
2. Follow the official Apple® App Troubleshooting guide (If you are using an Android device skip this step):
• iPhone®: http://www.apple.com/support/iphone/assistant/application/
• iPad®: http://www.apple.com/support/ipad/assistant/application/
3. Follow this un-official Android Troubleshooting guide (By Verizon). Android users are encouraged to consult with their device manuals and or manufacturer. (If you are using a device made by Apple skip this step)
• http://support.vzw.com/information/android_troubleshooting.html

You may also contact a Pyramid representative at apps@pecs.com. In your email, please provide us with the following information:

• nature of the error
• what causes the error
• what device it is being used on
• what operating system version the app is being run on

Failure to provide us with this information will result in a delayed response time.
Note: Pyramid Educational Consultants only offers support for our apps. If you are experiencing issues with your Apple® device, please visit Apple's® official support page at: http://www.apple.com/support. Android users are encouraged to contact either their cell phone carrier or device manufacturer.

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